Frequently Asked Questions
Everything you need to know about our tech and services
What is the typical shipping time for electronics?
Orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Do you offer a warranty on hardware products?
Yes, all hardware purchased through Chris Titus Tech comes with a standard 1-year limited warranty against manufacturing defects.
What is your return policy for open-box items?
We accept returns within 30 days of purchase. Items must be in their original packaging. A 15% restocking fee may apply to electronics that have been opened and used.
Are software licenses and digital downloads refundable?
Due to the nature of digital products, software licenses and scripts are non-refundable once the activation key has been issued or the file has been downloaded.
Do you provide technical support for your custom scripts?
We provide documentation and community support for all scripts. For priority assistance, customers can access our dedicated support channels via the membership portal.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and various cryptocurrencies to ensure a secure and flexible checkout experience.